JCPenney

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4.1

( 8 reviews )

Fashion, Women's Clothing, Department Stores $$

3115 E Colonial Dr, Orlando, FL 32803, United States

+1 4789-610-06

JCPenney, a beloved department store brand, offers an exceptional shopping experience with an array of merchandise and unbeatable value through various sales and coupons. Despite the unfortunate news of the store closing down, customers have raved about their excellent experiences. The attentive and friendly staff, such as Liliana from Chile, exemplify the brand's commitment to excellent customer service. With a current going out of business sale offering up to 70% off, shoppers have been able to find incredible deals. The store itself is visually appealing, boasting an inviting environment and showcasing popular designer items, including a nostalgic hoodie. Located near downtown Orlando, this JCPenney also presents a great investment opportunity. This introduction provides a positive overview of the JCPenney brand, highlighting its appeal to fashion-conscious individuals and emphasizing the positive experiences customers have had.

Amenities and More

Credit cards
NFC mobile payments

Reviews

4.1/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Probal rahman

March 22, 2024

Clean store and friendly staff even though they were few and far between. There were some great deals here especially on bowties which I'm a big fan of. I was able to get 2 bowties priced at over $70.00 including one Star Wars one for only $7.00. I will be back for more.

Sabrina rose

March 22, 2024

Great prices and great clearances but I hate that they are understaffed on a Saturday night. The only had one register open on each floor. If someone ordered something online for pick up, the one cashier on duty has to go to the back of the store to get it, while everyone else waits. There should be one person designated for this task or someone in the back they can call to being the packages forward to better service their customers. For the delays I took away a star.

Erin movold

March 22, 2024

Love this store. Love the merchandise and especially love the value with sales and coupons it's unbelievable!

Pierre bonnet

March 22, 2024

Beware it is like an oven in here today. So hot. It's worth the drive to go to Florida mall or somewhere else today. Five minutes here and already sweating. Service was fine but so hot today. Update - 3/24 😃 cooler today. ☹️ Why is there no where to sit down? When your wife is shopping a place to rest your feet would be epic. ☹️ Still dirty and run down. Restroom is a horror show.

Santiaguero27

March 22, 2024

Not a clerk to be found anywhere. Even had to walk all over the store to find someone to check you out. Store is clean. Quality products. I guess they're doing away with the lingerie department as there was nothing there but a few holiday leftovers. It's pretty much self serve. Dressing rooms are like Easter eggs - you have to hunt for them. It's no wonder people do the majority of their shopping online.

David morgan (dsm)

March 22, 2024

I am fairly new to JCPenney @ the Fashion Square Mall and find myself alwys returning and finding great sales on top quality mdse. The employees are very pleasant and helpful also. Update 2 mos later: I have taken notice that the "few" employees have been very disengaged with their customers and did I say also rude! During the Christmas season I found employees to be so helpful and courteous, but now, I can't believe I am in the same store! I will now shop elsewhere...

Susan

March 22, 2024

Excellent experience (despite the sad fact that this particular store is closing down and the entire store is on clearance). Our cashier Liliana was excellent and very kind and we found out while talking to her she is from Chile! Keep up the great work and excellence in customer service experience Liliana!

Connie creed

March 22, 2024

This store smells moldy even through your mask! Upstairs air conditioning must not be working, it was extremely warm and stagnant up there. This store is closing so everything was on sale. However the "sale" price of 70% off seems to be a normal price. So, not sure why this is considered a sale. Also totally understand why this store is closing. Goodbye and good riddens. Gone are the glory days when my grandmother would purchase all my Christmas gifts from J C Penny's.